Have a question about our Services, Tongariro Alpine Crossing or Recommendations....
See below for a list of frequently asked questions. Want to know more simply give us a call or email
Tongariro Alpine Crossing
How much water do I need?
A minimum of 1.5 - 2 litres per person!
How long will it take to walk the Tongariro Alpine Crossing?
This can depend on your walking ability.
What do I need to take?
Temperatures can get into the 20s (Celsius) or minuses (below 0). The weather can be warm and sunny with light wind - but it can also be cold, wet and windy with poor visibility.
Adequate Footwear - to support your ankles
Warm Clothing including Jacket - the weather can change rapidly without warning
Food - enough supplies to get you through the day + emergency food supply
Water - at least 1.5 - 2 litres per person &
Are there Toilets located on the walk?
Yes! You will need to take your own supply of toilet paper
Start of the trek - Mangatepopo Carpark
Soda Springs - (approx. 45 minutes - 1 hour into the trek)
Ketetahi Shelter - (approx. 3.5 hours from Soda Springs)
20 minutes from Ketetahi Shelter - (towards the end of the walk) and of course
The very end! Ketetahi Carpark
Do I need to be extremely fit?
Not extremely fit....however you do require a high level of fitness due to the terrain you are about to encounter on
Are there Rubbish Bin's located on the track?
NO there are not. What you pack in you must pack out!
Can I walk the Tongariro Alpine Crossing during Winter?
Yes, although while you can complete the walk all year round, outside of the season (May to October) the track is no longer classed as an easy tramping track due to additional risk factors. These can include snow storms, limited daylight hours and the risk of an avalanche. If you are planning on walking the Tongariro Alpine Crossing it is highly recommended that you are guided or a very experienced tramper who is well equipped
How can I check the Weather Forecast, will you advise if it is unsafe to walk?
It's important to research and plan, prepare and equip yourself well so you have the right gear and skills required for this trip. Always check the latest information about facilities you plan to use, and local track and weather conditions. If travelling with someone stay together and look after each other.
What happens if I get lost or injured?
Call 111 in an emergency - if not possible then seek help from people passing by to contact the emergency service and notify your transport provider
What happens if I am late and miss my shuttle?
When in phone coverage call or txt message, we can then plan accordingly. Dont panic - we will NEVER leave you behind! We ask that you complete a safety sheet on pickup to ensure we hold your details in an emergency.
Is there Cell phone coverage on the track?
There is limited cell phone coverage however coverage is available from the South Crater to Ketetahi Shelter
What times do you operate?
We offer a Daily service with the following times recommended as a guideline:
Do you provide transport to other destinations?
We sure do! Give us a call or email to plan your transport options
How can I book a shuttle?
Simple - Click Here!
How can I contact you?
Call, Txt, Email or Online - While out walking the Tongariro Alpine Crossing in cell phone coverage you can call or txt.
Where can I view or leave a comment?
We would love for you to leave a comment - head over to TripAdvisor
Im looking for accommodation, do you have any suggestions?
National Park Shuttles work closley with the following providers:
The Crossing Backpackers
Adventure Lodge and Motel
All Year Round Play Base &
Mountain Chalet Mt Ruapehu